Location is fabulous especially with the new Lotte Mall West Lake being opened. It is not in the old quarter but the space and hotel amenities like the internet and the availability of an ergonomic chair make it a preferred location for me in Hanoi. I would like to see a Nespresso machine in the rooms (I have to bring my own). All Staff including front desk and cleaning staff are helpful and friendly.
Scott_minehane
лютий 2024 р.
The room was amazing value for money, large living / Kitchen area, and bathrooms and overall room quality was amazing. Couldn't recommend generally staying here more if you're looking for a pretty luxurious stay within a good budget.
Daniel
травень 2024 р.
We were given an update to Premier Penthouse which is always great! It was my partner's birthday and the staff left a very thoughtful note and delicious cake. The Penthouse Studio on the 11th floor had great view, spacious and well equipped. Gym and swimming pool were added amenities. They even supplied washing powder for washing machine! Everything required is supplied. Our 2 nights stay was very comfortable. Housekeeping available for everyday. Definitely recommended. Win Mart walking distance, Lotte Mall, Lake walk and cafes short car ride away. Staff were very helpful! Was able to leave our bags all day before our evening flight. Small note: location is further away from Old Town but easily reached through grab.
Shila
вересень 2023 р.
Room was spacious and all basic and extra amenities (washing machine and drier, refrigerator, all kitchen amenities, iron, etc.) were available. The concept of living room downstairs and bedroom upstairs was very nice. Very beautiful view from huge windows overlooking Hanoi. Staff were very friendly and helpful. Madam Sen attached restaurant was very good and food was delicious.
Sauradeep
грудень 2023 р.
It’s stunning! Just like the pictures. It’s not too far out of old quarter but we used GRAB to get around and it’s so cheap. So it was perfect really, just make sure there’s a frying pan in the kitchen for the morning.
Shannon
травень 2025 р.
Room, internet and staff are fabulous. Cleaning team is exceptional. I am treated very well including being provided with an ergonomic desk chair for use for my stay.
Scott_minehane
червень 2024 р.
This property ccompletely exxceeded my expectations. The tremendous spacae that the loft bedroom proided, the spectacular view of the bridge, the excellent kitchen facilities; the beaurtiful bathroom, the exquisite training pool and well stocked gym were all much more than I exxpectd, especially for the price. The best value for money hotel I have ever experienced. I will definitely come back, especially if the fee/night remains so resonable. This was a stay vacation and this will be one of many stayvactions at this hotel.
Matthew
квітень 2023 р.
Very luxurious and clean and spacious. Nice room and complex to relax in
Andrew
березень 2023 р.
Excellent apartments - modernly designed, clean and super comfortable. Housekeeping staff doing their job very well. Pretty convenient that there is a Lottle mall within walking distance
Igor
січень 2024 р.
Loved the room, the huge windows are really something.Great staff, they were realllly sweet and helped me set up a birthday surprise for my husband for a tiny additional fee.
Roshni
січень 2023 р.