PentStudio West Lake Hanoi

Location is fabulous especially with the new Lotte Mall West Lake being opened. It is not in the old quarter but the space and hotel amenities like the internet and the availability of an ergonomic chair make it a preferred location for me in Hanoi. I would like to see a Nespresso machine in the rooms (I have to bring my own). All Staff including front desk and cleaning staff are helpful and friendly.

We were given an update to Premier Penthouse which is always great! It was my partner's birthday and the staff left a very thoughtful note and delicious cake. The Penthouse Studio on the 11th floor had great view, spacious and well equipped. Gym and swimming pool were added amenities. They even supplied washing powder for washing machine! Everything required is supplied. Our 2 nights stay was very comfortable. Housekeeping available for everyday. Definitely recommended. Win Mart walking distance, Lotte Mall, Lake walk and cafes short car ride away. Staff were very helpful! Was able to leave our bags all day before our evening flight. Small note: location is further away from Old Town but easily reached through grab.

It’s stunning! Just like the pictures. It’s not too far out of old quarter but we used GRAB to get around and it’s so cheap. So it was perfect really, just make sure there’s a frying pan in the kitchen for the morning.

This property ccompletely exxceeded my expectations. The tremendous spacae that the loft bedroom proided, the spectacular view of the bridge, the excellent kitchen facilities; the beaurtiful bathroom, the exquisite training pool and well stocked gym were all much more than I exxpectd, especially for the price. The best value for money hotel I have ever experienced. I will definitely come back, especially if the fee/night remains so resonable. This was a stay vacation and this will be one of many stayvactions at this hotel.

Excellent apartments - modernly designed, clean and super comfortable. Housekeeping staff doing their job very well. Pretty convenient that there is a Lottle mall within walking distance