PentStudio West Lake Hanoi

The room was amazing value for money, large living / Kitchen area, and bathrooms and overall room quality was amazing. Couldn't recommend generally staying here more if you're looking for a pretty luxurious stay within a good budget.

Room was spacious and all basic and extra amenities (washing machine and drier, refrigerator, all kitchen amenities, iron, etc.) were available. The concept of living room downstairs and bedroom upstairs was very nice. Very beautiful view from huge windows overlooking Hanoi. Staff were very friendly and helpful. Madam Sen attached restaurant was very good and food was delicious.

This property ccompletely exxceeded my expectations. The tremendous spacae that the loft bedroom proided, the spectacular view of the bridge, the excellent kitchen facilities; the beaurtiful bathroom, the exquisite training pool and well stocked gym were all much more than I exxpectd, especially for the price. The best value for money hotel I have ever experienced. I will definitely come back, especially if the fee/night remains so resonable. This was a stay vacation and this will be one of many stayvactions at this hotel.

I am very impressed with the staffs you have. They are very polite and courteous. I would like to take the opportunity to praise Miss Trang from your frontdesk. Miss Trang was so helpful and informative on all my queries. Always greetings me with her beautiful smile and ever ready to assist in all my request. She even went out of her way to provide me with her personal phone number so that i can reach out to her if i needed any help. One unfortunate instance was when i got trap inside a vehicle which seems to be taking too much time to reach the hotel. It was quite late and i panicked and called her. Though she was not on duty, she stayed on the line with the driver and guided him tediously the way back to the Studio. In case of any hiccups, she even arranged for the porter to be ready to stand by the door to assist with my belongings. I am so grateful to her and all the staffs that had made my stay such a memorable one.. The rooms were large and cleaned, everything you need ware there like a home away from home. I stayed more than a week there. The view was nice, no worries about security and noise. Most importantly it has all the privacy and amenities provided. Thank you for hosting me - Pent Studio West Lake is definitely a Excellent choice! Highly recommended!

Excellent apartments - modernly designed, clean and super comfortable. Housekeeping staff doing their job very well. Pretty convenient that there is a Lottle mall within walking distance